Terms of service

Terms of Service – Amber Grain

This website is operated by Amber Grain. Throughout the site, the terms “we”, “us” and “our” refer to Amber Grain. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your province or territory of residence in Canada, or you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose.

2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission.

3. Product Information & Accuracy
We strive to display product descriptions, ingredients, and images as accurately as possible. However, we do not guarantee that all information is error-free, complete, or current.

All products are handmade in small batches, so slight variations in color, texture, and appearance may occur.

4. Pricing & Modifications
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products at any time without notice.

5. Orders & Billing
We reserve the right to refuse or cancel any order.
You agree to provide current, complete, and accurate purchase information.

If we make a change to or cancel an order, we may attempt to notify you using the contact information provided.

6. Shipping & Delivery
Delivery times are estimates only and not guaranteed. Amber Grain is not responsible for delays caused by shipping carriers or customs.

7. Returns & Refunds
Please review our Return & Refund Policy for detailed information.

8. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

9. Allergies & Product Use Disclaimer
Our products are made with natural ingredients. However, we are not responsible for any allergic reactions, sensitivities, or misuse of our products.

Customers are responsible for reviewing ingredient lists and performing patch tests before use.

10. Limitation of Liability
To the fullest extent permitted by applicable Canadian law, Amber Grain shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.

11. Indemnification
You agree to indemnify and hold harmless Amber Grain from any claim or demand arising from your breach of these Terms or violation of any law.

12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on the website.

14. Contact Information
Questions about the Terms of Service should be sent to:
info@ambergrain.com

By using our website and purchasing from Amber Grain, you agree to these Terms of Service.